Return and Exchange Policy
TAUPOC USA — RETURN & EXCHANGE POLICY
We want you to race with confidence. Please read our policy carefully before purchasing — tech suits have specific return rules due to their performance-sensitive nature.
UNWORN SUITS
Unworn suits in original condition with tags attached may be returned or exchanged within 14 days of delivery. Suits must be returned in original packaging, unwashed, and with all tags intact. Suits showing any sign of wear, stretching, or contact with water will not be accepted for return.
SIZE EXCHANGES
We accept size exchanges within 14 days of delivery for unworn suits only. Please review our Size Guide carefully before ordering — R-SKIN and VEL-SKIN suits run large and most swimmers should size down.
WORN / USED SUITS
Once a suit has been worn in the water, it cannot be returned or exchanged under any circumstances. This is standard policy across all tech suit brands including TYR, Arena, and Speedo.
PRE-ORDERS
Pre-order purchases are final sale. If you need to change your size before your suit ships, contact us immediately at david@yejitech.com and we will do our best to accommodate.
CONDITION REQUIREMENTS FOR RETURN
- Original tags must be attached
- Suit must be unworn and unwashed
- Suit must show no signs of water contact, stretching, or use
- Suit must be in original packaging
- Skin must have been clean and free of lotion, deodorant, or makeup when trying on
HOW TO INITIATE A RETURN
Email david@yejitech.com within 14 days of delivery with your order number and reason for return. We will provide return instructions. Return shipping costs are the responsibility of the customer unless the return is due to a manufacturer defect.
REFUNDS
Approved refunds will be processed within 7–10 business days of receiving the returned suit. Original shipping charges are non-refundable.